Delivery
UPDATE: Republic of Ireland
Due to widespread issues with mail handled via An Post being returned to sender, due to a lack of communication regarding recent changes to customs declaration requirements, we are currently only offering DHL shipping services to RoI until further notice.
We are already in contact with An Post, working to clarify the changes to resolve this issue ASAP.
If you believe your order has been impacted by this, please contact our customer support via support.thepihut.com.
Standard Shipping Timescales
If your order is placed before 2pm (UK Time) Mon-Fri (excluding public holidays), we'll do our very best to ensure that it is shipped out to you on the same day.
We aim to ship any orders placed over the weekend on the Monday (unless it's a UK public holiday).
There are some rare instances where this may not be possible though (during busy times such as new product launches).
As soon as your order is picked, packed and shipped you'll receive a shipping confirmation email.
Shipping Rates
United Kingdom |
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| Service | Delivery Estimate* | Tracking Available? | Cost |
| Royal Mail Standard | 1-2 days | No | £2.99 |
| Royal Mail Tracked | 1-2 days | Yes | £3.99 |
| DHL Express | Next Working Day (Excluding weekends) | Yes | £9.99 |
European Union |
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Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden |
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| Service | Delivery Estimate* | Tracking Available? | Cost |
| Intl Standard | 4-8 days | No | £5 |
| Intl Tracked | 4-8 days | Yes | £10 |
| DHL Express | 1-2 days | Yes | £20 |
International / Rest Of World |
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Australia, Canada, Japan, Norway, Switzerland, United States |
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| Service | Delivery Estimate* | Tracking Available? | Cost |
| Intl Standard | 5-9 days | No | £6 |
| Intl Tracked | 5-9 days | Yes | £12 |
| DHL Express | 2-3 days | Yes | £20 |
* Delivery Estimates - These are the delivery estimates provided by our shipping partners and apply from point of dispatch, not from point of sale. Once your parcel leaves our warehouse, we cannot control any delays after that point.
DAP (Duties At Place) – International Orders
All orders sent outside of the UK are shipped on a DAP (Duties At Place) basis and may be subject to local customs import duty and taxes which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.
Brexit / EU Changes
As of January 2021 the UK is no longer part of the EU (due to Brexit). This means that deliveries outside of the UK may be subject to local tax and/or customs import duty (depending on what country you are in).
Our store prices include UK VAT at 20%, however if you are shopping with us from outside the UK, these VAT charges are removed during the checkout process (after you confirm your delivery address).